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One of the biggest challenges is putting the CSR strategy into action across an organisation. To gain support from business unit leaders and key functions such as HSE, HR and Communications they have to see that the CSR programme is practical, relevant and will be beneficial to the business. Implementing a consistent programme across an organisation should provide efficiencies and assurance but not stifle innovation or fail to recognise the local context.
We have extensive experience turning CSR strategies into action across diverse businesses and geographies.
Performance management: Successful implementation of CSR programmes requires accountabilities, processes and measurements. We help clients design and implement these elements – from developing tools and guidance, to defining KPIs. We advise how to build on existing processes to manage emerging CSR issues.
Training and employee engagement: Employees cannot be forced to absorb information, they need to ‘discover’ it which requires communications that personally resonate with them. We have experience developing and delivering training to both employees experienced in CSR and newcomers. We develop approaches and material to engage employees – making the issues accessible and relevant to them.
Supply chain: The supply chain continues to be a high profile reputation risk for many organisations. We have developed a tool to assess supply chain risks based on location and product / service information which helps identify potential ‘hot spots’ and solutions before clients embark on extensive supply chain auditing.
Advice and assistance: We provide independent advice and ‘extra hands’ to implement your programme. We have specialists with deep experience in: