CSR Communications and Reporting

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Done effectively communications and reporting enable stakeholders to understand what you are doing, improving the reputation of your organisation.  Organisations are using external communications to drive innovation and performance improvements, for example with greenhouse gas emissions targets.  However for many organisations reporting has become an onerous process with lengthy reports that don’t get key messages across to target audiences.

We help our clients evaluate their audiences and communications options, navigate reporting standards and approaches to reporting, and provide advice on communications targeted at specific stakeholder groups.

Our team has extensive knowledge of leading practice in CSR communications and reporting, including the application of Global Reporting Initiative (GRI) G3 sustainability reporting guidelines and the Institute of Social and Ethical Accountability’s AA1000 Framework.  Our experience includes:

  • Writing CSR reports and websites 
  • Reporting approaches
  • Audience and issue-specific communications
  • Socially Responsible Investment and analyst communications
  • Speech writing
  • Customer and employee communications
  • Guidance on CSR report assurance / verification
  • Measurement and evaluation